Hands arranging campaign proofs and colour swatches on a studio table

Brand Strategy and Marketing Operations

Brand direction, marketing plans and the delivery to make them work commercially.

For founders and leadership teams in consumer, service and professional businesses who need direction and delivery in one place.

What it covers

  • Brand positioning, proposition and messaging

  • Marketing strategy, plans and channel mix

  • Marketing budget planning and allocation

  • Go to market and launch planning

  • Marketing KPIs, reporting and performance reviews

  • Integrated campaigns across social, email, website and partnerships

  • PR and media relations

  • Social media strategy and community management

  • Agency, creator and influencer management, from brief and contract to performance

  • Website and ecommerce direction, focused on the customer journey and conversion

  • Email marketing and customer retention

  • Brand identity direction and brand guidelines

  • Content strategy and repeatable content systems

  • Audience and competitor insight

A brand that is clear in its market, with marketing that is planned, measured and accountable.

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Work in practice

Costack Spices

UK spice and seasoning brand. Bola heads up operations, social media and marketing, bringing documented processes and clear ownership to the work.

Read the Costack Spices case study

A luxury bath, body and sleepwear brand

Bola directed the website redesign and managed the creator briefs, agreements and campaigns. The brand now has a website that matches its positioning and creators producing content.

Read the luxury brand case study

An independent hair and beauty studio

Bola created the brand from the ground up, from the concept, colour palette and logo to the brand voice, Instagram setup and booking page. The studio went from a name with no visual identity to a complete premium brand.

Read the hair and beauty studio case study

What the client says

“She has my full trust and recommendation!”

Founder, luxury bath, body and sleepwear brand

Questions about Brand Strategy and Marketing Operations

Where is the marketing losing direction?

Tell BCM about the brand, the priority and the people or channels involved.

Explore more work

Enquire about Brand Strategy